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Announcements

August 19, 2008: Special Update to Resolve Launching & Certificate Errors

A special update has been made to the FamilySearch indexing application to resolve the issues we were experiencing last week. To get this special update:

  1. Click the Start Indexing button on this page.
  2. A dialog box will appear to notify you when this update is complete. Click OK.
  3. Open the indexing application again, using either the Start Indexing button or the shortcut icon on your desktop.

Some may receive an "Unable to launch application" error message the first time they open the application since this update was made. If you receive this message, close it and click Start Indexing again. If you continue to receive this error message, please follow the instructions that were posted below on August 12th.

August 12, 2008: Error Launching Application

If you receive an error such as "Unable to launch the application," please click here and follow the instructions. If you still cannot open the application, contact Indexing Support at indexing@familysearch.org.

If you are using a Macintosh computer, please click here and follow these instructions.


The data collected through FamilySearch indexing and the available images are searchable on the FamilySearch Record Search Web site, pilot.familysearch.org.